Privacy Policy

For the purposes of this Privacy Policy, the following definitions apply:

• "Platform" means the 88dewi website at https://88dewi.cam and all associated interfaces, applications, and sub-domains.
• "Member" / "You" means any individual who has registered or is in the process of registering an account on the Platform.
• "Personal Data" means any information that identifies or could reasonably be used to identify a natural person, directly or indirectly.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction.
• "Data Controller" means the Company that determines the purposes and means of processing your Personal Data — in this case, 88dewi.
• "Data Processor" means any third party that processes Personal Data on behalf of 88dewi under a contractual arrangement.
• "Cookies" means small data files placed on your device by a website to record browsing preferences, session information, and analytics data.
• "KYC" means Know Your Customer — the identity and document verification process required for account validation and withdrawal processing.

88dewi acts as the Data Controller for all Personal Data collected through the Platform. As Data Controller, 88dewi is responsible for determining the purposes for which your Personal Data is processed and ensuring that processing is conducted lawfully, fairly, and transparently.

Where 88dewi engages third-party service providers — such as payment processors, identity verification specialists, or analytics platforms — those providers operate as Data Processors acting under written agreements that require them to handle your data only in accordance with 88dewi's instructions and in compliance with applicable data protection standards.

If you are a resident of Indonesia, your Personal Data is processed subject to the applicable data protection provisions under Indonesian law and the international standards adopted by 88dewi's licensing jurisdiction.

88dewi collects the following categories of Personal Data in the course of operating the Platform:

88dewi does not knowingly collect sensitive personal data (such as health records, religious beliefs, or political opinions) beyond what is strictly necessary to comply with anti-money laundering or responsible gaming obligations.

We collect your Personal Data through the following means:

• Direct Submission: Information you actively provide during account registration, KYC document upload, deposit and withdrawal requests, contact form submissions, and live chat interactions.
• Automated Technical Collection: Data collected passively as you use the Platform, including IP addresses, browser fingerprints, session duration, pages viewed, click paths, and device characteristics — collected via server logs, cookies, and similar tracking technologies.
• Third-Party Sources: Identity verification data returned by KYC service providers; fraud-risk scores provided by security screening partners; geolocation data used to enforce eligibility restrictions.
• Payment Processors: Transaction confirmation data returned by local Indonesian payment networks and e-wallet providers upon processing deposits and withdrawals.

88dewi processes your Personal Data on the following legal grounds:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions — including account management, transaction processing, and dispute resolution.
• Legal Obligation: Processing required to comply with applicable laws and regulatory requirements, including anti-money laundering (AML) obligations, Know Your Customer (KYC) regulations, and responsible gaming mandates imposed by our licensing authority.
• Legitimate Interests: Processing carried out in furtherance of 88dewi's legitimate business interests — including fraud prevention, platform security, abuse detection, and service improvement — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where no other legal basis applies, we will request your explicit consent before processing your data for a specific purpose (for example, sending promotional communications). You may withdraw consent at any time by contacting our support team.

88dewi uses your Personal Data for the following purposes:

• Creating and maintaining your Member account, including verifying eligibility (age 21+, Indonesian residency) and authenticating your identity at login.
• Processing deposits via BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and other supported Indonesian payment methods, and processing withdrawal requests to verified accounts.
• Conducting KYC verification to satisfy regulatory requirements and to prevent fraudulent account activity.
• Monitoring account and wagering activity to detect, investigate, and prevent fraud, money laundering, bonus abuse, and other prohibited conduct.
• Delivering customer support services, including responding to queries submitted via live chat or email.
• Sending transactional communications — account confirmations, deposit receipts, withdrawal notifications, password reset emails — which are necessary for account operation and cannot be opted out of.
• Sending promotional communications about 88dewi bonuses, tournaments, and seasonal offers (e.g., Idul Fitri promotions, BRI Liga 1 match specials) where you have provided consent or where permitted by applicable law.
• Performing platform analytics to understand user behavior, improve the interface, and optimize the gaming experience for Indonesian Members in cities including Jakarta, Surabaya, Bandung, Medan, and Bali.
• Enforcing our Terms & Conditions and this Privacy Policy, and pursuing or defending legal claims where necessary.

88dewi does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, and only to the extent necessary for the stated purpose:

• Payment Service Providers: Indonesian banks ( BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallet platforms (OVO, DANA, GoPay, ShopeePay, LinkAja) receive the minimum financial data required to process your deposits and withdrawals.
• Identity Verification Partners: Third-party KYC service providers receive copies of identity documents and biographical data solely for the purpose of verifying your identity and age (21+) in accordance with regulatory requirements.
• Fraud Prevention & Security Services: Specialist providers that assess transaction risk, detect account abuse, and screen for sanctions or politically exposed persons (PEPs) may receive relevant account and transaction data under strict data-processing agreements.
• Game Studio Providers: Licensed game suppliers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — may receive anonymized session identifiers necessary to deliver game content and record game results. These providers do not receive your full identity or financial data.
• Analytics & Technology Partners: Platform analytics and infrastructure providers may receive aggregated or pseudonymized technical data (IP address ranges, session metrics) for the purpose of maintaining platform performance and security.
• Legal and Regulatory Authorities: We may disclose Personal Data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by applicable law, court order, or lawful regulatory demand — including obligations under international AML frameworks.
• Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of the Company's assets, Member data may be transferred to a successor entity, subject to equivalent privacy protections.

In all cases where data is shared with third-party Data Processors, 88dewi requires those parties to maintain appropriate technical and organizational security measures and to process data only in accordance with our written instructions.

88dewi uses cookies and similar tracking technologies to operate the Platform efficiently and to improve the Member experience. The following cookie categories are in use:

You can control non-essential cookies through your browser's privacy settings. Please note that disabling functional or analytics cookies may degrade your experience on the Platform but will not prevent you from accessing core features. 88dewi does not use cookies for cross-site advertising or behavioral retargeting on external websites.

88dewi retains your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, including the satisfaction of legal, regulatory, accounting, and reporting obligations. The following retention periods apply as a general guide:

• Active Account Data: Retained for the lifetime of your account and for a minimum of five (5) years following account closure, in accordance with standard AML record-keeping requirements.
• Transaction Records: Financial transaction records, including deposit and withdrawal histories, are retained for a minimum of five (5) years from the date of the transaction.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years after the end of the business relationship, or longer if required by applicable law or an ongoing regulatory investigation.
• Communications Records: Customer support transcripts and email correspondence are retained for three (3) years from the date of the interaction.
• Technical & Log Data: Server logs, IP address records, and session data are retained for twelve (12) months unless required for an active fraud investigation.
• Marketing Consent Records: Records of marketing consent and opt-out requests are retained for three (3) years from the date of the last communication.

Once the applicable retention period has expired, Personal Data is securely deleted or irreversibly anonymized so that it can no longer be associated with an identifiable individual.

88dewi employs a comprehensive suite of technical and organizational security measures designed to protect your Personal Data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Key security controls include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the Platform is encrypted in transit using industry-standard Transport Layer Security (TLS) protocols.
• Data Encryption at Rest: Sensitive data stored on our servers — including financial records and KYC documents — is encrypted at rest using AES-256 encryption.
• Two-Factor Authentication (2FA): Members are strongly encouraged to enable 2FA on their accounts to add an additional layer of protection against unauthorized login attempts.
• Access Controls: Internal access to Member data is restricted on a strict need-to-know basis. Staff access is logged, audited, and subject to regular review.
• Regular Security Audits: The Platform undergoes independent penetration testing and security audits at regular intervals to identify and remediate vulnerabilities proactively.
• Fraud Monitoring: Automated systems monitor account and transaction activity in real time to detect anomalous behavior indicative of account compromise, payment fraud, or identity theft.

As a Member of 88dewi, you hold the following rights in relation to your Personal Data. To exercise any of these rights, please contact us using the details in Section 16 below. We will respond to all verifiable requests within thirty (30) days.

• Right of Access: You have the right to request a copy of the Personal Data we hold about you, together with information about how it is being processed.
• Right to Rectification: You have the right to request that inaccurate or incomplete Personal Data be corrected or updated without undue delay.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations (such as AML record-keeping requirements).
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances — for example, while the accuracy of your data is being contested.
• Right to Data Portability: Where processing is based on consent or contractual necessity, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format and to transmit it to another controller.
• Right to Object: You have the right to object to processing of your Personal Data based on our legitimate interests, including profiling for fraud prevention purposes, unless we can demonstrate compelling legitimate grounds that override your objection.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before the withdrawal.

Please note that the exercise of some rights may impact your ability to use certain features of the Platform. For example, restricting KYC data processing may prevent the Company from approving withdrawal requests. We will always explain any such consequences before acting on a rights request.

88dewi employs a combination of automated age-screening at registration and manual KYC document review to verify that all Members meet the 21+ eligibility requirement. Members are required to submit a government-issued photo ID — such as an Indonesian KTP or valid passport — as part of the verification process, which includes confirmation of date of birth.

If you believe that a minor has registered an account on the Platform, please notify us immediately at the email address provided in Section 16. We take all such reports seriously and will act promptly to investigate and, where confirmed, take appropriate remedial action.

The 88dewi Platform integrates third-party services — including game providers, payment gateways, and analytics tools — that operate under their own independent privacy policies. 88dewi is not responsible for the privacy practices of these third-party providers beyond the contractual data-processing obligations we impose on them as Data Processors.

Game content delivered by providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft is served via embedded software integrations. These providers may collect anonymized session and game-result data as part of their standard platform operation. 88dewi does not grant these providers access to your full identity or financial data.

Members should be aware that any links on the Platform directing to third-party websites — such as payment provider portals — are subject to those sites' own privacy policies, which 88dewi has no control over. We encourage Members to review the privacy policy of any third-party service before submitting personal information on those platforms.

88dewi operates on an internationally licensed basis. As a result, your Personal Data may be stored on or transferred to servers located outside Indonesia. Where such transfers occur, 88dewi ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that afforded under applicable Indonesian data protection law and the international standards adopted by our licensing authority.

Safeguards for international data transfers include:

• Standard contractual clauses (SCCs) incorporated into agreements with Data Processors located in third countries.
• Data transfer impact assessments conducted prior to any new international transfer arrangement.
• Contractual requirements that recipient organizations maintain technical and organizational security measures equivalent to those employed by 88dewi.

By registering an account and using the Platform, you acknowledge and consent to the transfer of your Personal Data to jurisdictions outside Indonesia where it is necessary for the provision of our services, subject to the safeguards described above.

88dewi reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made, the "Last Updated" date at the top of this page will be revised and, where practicable, Members will be notified via the Platform interface or their registered email address.

Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms. If you do not agree with any amendment, you must discontinue use of the Platform and may request account closure by contacting our support team.

We recommend reviewing this Policy at least quarterly, or whenever you receive a notification of an update from 88dewi.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your Personal Data by 88dewi, please contact our Data Protection team through the following channels:

• Email: [email protected] (plain text — not a clickable link). Please include "Privacy Request" in the subject line and provide your Member ID and a clear description of your request to enable efficient processing.
• Live Chat: Available 24/7 via the Platform interface (WIB, UTC+7). Our support agents can triage privacy inquiries and escalate them to the Data Protection team where required.
• Response Time: We aim to acknowledge all privacy-related requests within 48 hours and to provide a substantive response within thirty (30) calendar days. Complex requests involving data portability or erasure may require additional time, in which case we will notify you of the extended timeline.